1. How do I buy a TF2 item on lootport.org?
Pick the item you want and place your order. As soon as your payment clears, we send it straight to your linked Steam account via a trade offer.
2. How long does delivery usually take?
Most orders arrive within 7 days. Technical hiccups can occasionally push this out to 14 days — if we go beyond that, you're entitled to a free re-delivery or a full refund.
3. What does my Steam account need for delivery to work?
You'll need a valid trade URL, Steam Guard and the Mobile Authenticator both switched on, and an account free of bans, holds, or privacy settings that could block the trade.
4. Can I cancel an order or request a refund?
Cancellation is only possible before your payment has gone through — email info@lootport.org right away. Once an item has been accepted on Steam, it can't be refunded, unless local law says otherwise.
5. How do I sell my TF2 items on the site?
List the item from your own Steam inventory. Once a buyer is found, transfer it exactly as instructed. We keep a 10% commission on every completed sale.
6. When and how do I get paid after selling an item?
Payouts are typically sent within 3–7 business days after the buyer's delivery is confirmed, provided your payout details are correct. Payouts range from a minimum of €10 to a maximum of €5,000.